CUSTOMER RETENTION IS THE HEART OF SUCCESS

CUSTOMER RETENTION MANAGEMENT

FIND NEW WAYS TO WIN

We understand what it takes to run a business! We will work with the systems you already have in place. If you do not have workflow systems in place, we will help you figure out the best solutions for your company.

What we do

Our Services

 

Client Retention Maintenance (CRM) is a fancy way of saying, “Don’t lose a lead, contact, or a task!” We find when writing a marketing plan, CRM is always listed as a to-do item. Entering your business cards into an excel spreadsheet just does not cut it anymore. At DPEG Marketing, we rely on all of our systems, which makes running our company that helps other businesses grow very helpful. As an example, DPEG Marketing uses Quickbooks and Constant Contact

To keep your websites running strong, we use:

To be able to do business from anywhere, we use Microsoft Office 365 Business. To give our clients the design they want, we use Adobe Creative Cloud.

 We understand what it takes to run a business! We will work with the systems you already have in place. If you do not have workflow systems in place, we will help you figure out the best solutions for your company.

Quickbooks

With Quickbooks reports like Profit & Loss, Balance Sheet, Company Snapshot, we can see where the business stands. The ongoing process of maintaining a sustainable company is always reviewing expenses. By reviewing expenses, we can help everyone understand where and what money is being spent.

Constant Contact

DPEG Marketing Company is a Constant Contact Solution Partner. Our clients are under one account, which allows our team to have a centralized dashboard via a single interface. Being a Constant Contact Solutions Partner, we can offer additional services to help our clients be fruitful and increase their revenue. We can provide our clients with email marketing services to help them meet their goals. The partner program offers resources, support, reporting, and education to help us bring you new clients, increase revenue, and keep you happy with results. We love Constant Contact!

Manage WP

We know how your website is performing and let you know by a monthly report. DPEG Marketing will automatically backup your site to an external destination of your choice. We keep your updates, Up-To-Date, and know if your website is down with uptime monitoring. Our favorite feature is Keyword Tracking. We have 100 keywords we are tracking for you all the time.

Generating New Ideas

Solving Big Problems

With Microsoft 365 Business, we are bold.

We can access work securely from anywhere. No wifi, no problem, we can work offline and sync when we get back to the office. Microsoft 365 business works across all devices. When working with DPEG Marketing, you will be given a login.

SHAREPOINT

Along with Planner, we use SharePoint as a central location for all of our shared documents, no longer have to wait for an email. It’s in SharePoint! Another very cool feature with SharePoint, we can build the team a website. The team website is updated with:

  • Progress
  • Tasks
  • Projects
  • Meetings

We give shout-outs to team members for a job well done. We might post an interesting article for people to read. We call it the “Communication Board.”

Why we are different

PLANNER

We are huge fans of Microsoft Planner. We use Planner as our project management system and is a simple solution. 

Take the chaos out of tasking and get more done! Planner makes it easy for our team to create new plans, organize and assign tasks, share files, chat about what we are working on. You see updates on progress.

Planner lets us:

  • Organize projects
  • Share files
  • Assign tasks
  • Chat with you, our clients

With Planner, you’ll never miss a beat! Receive email notifications whenever you’re assigned a new job, the task has been completed or added to a conversation.

Teams

We want to see our clients as often as possible. However, since we a virtual company, we use Microsoft Teams. Teams is efficient and also fun. Teams provide a modern-day conversation experience. It keeps up with threaded chats and our visible to the entire team (this includes you). Everyone can add personality to their digital workspace with emojis, stickers, GIFs, and custom memes to make it their own.

 

ADOBE CREATIVE CLOUD

YOU HAD ME AT HELLO!

From an idea to a concept, to design. Just a few of the many Adobe applications we have at our fingertips. 

  • Illustrator – Vector graphics and illustration
  • InDesign – Page design and layout for print and digital publishing 
  • Typekit – Thousands of fonts from the world’s leading type foundries
  • Photoshop – The world’s best imaging and graphic design software
  • Premiere Pro (DPEG Favorite) – is the industry-leading video editing software for film, TV, and the web.
  • After Effects CC – Cinematic visual effects
  • Audition CC – Audio recording, mixing, and restoration

LET’S START SOMETHING NEW

SAY HELLO!

Have a question or just want to get in touch? Message us below!

DPEG Marketing was created with you in mind. We are passionate about the success of your brand.

 

Address: Anywhere you need us to be! We are a virtual office.

Our mainstay is located in beautiful Asheville, North Carolina – How lucky are we!

P: 828.515.1398

E: Teona@DPEGMarketing.com

Send a Message

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Frequently Asked

Why use us for social media services?

DPEG Marketing’s Social Media services are designed to grow your brand. The benefits of using our social media services are increased brand awareness, traffic to your website, Blog readers, and leads. What we do very well is Custom Content. We get to know you and your business so well your followers will think it is you posting!

Who do you work with?

We work with start-ups as well as established businesses that are re-branding or looking for a new direction. If you are open to new ideas and interested in working with an experienced Virtual Marketing Mentor with a written marketing plan, you are our perfect client!

How do we work?

We use all the technology at our fingertips to handle your marketing needs, and save you time and money by being a virtual company. Our meetings are held over Zoom, and your plan includes a project management system that will allow you to track the tasks we are accomplishing.

Why are we different?

We are Marketing Mentors, partnering with you to grow your company using the most modern marketing methods. 

Whether we are:

  • Generating leads through CRM
  • Improving your brand awareness by building an incredible website
  • Expanding into new markets through social media
  • Keeping your existing clients happy with a strategic plan

We are there to support you every step of the way.

What is your turn-around time?

Our carefully crafted, individualized marketing plans require an average of 45 to 60 days to complete. Because the plan spans up to 18 months, this level of detail is necessary to map out our work.

How much does it cost?

Your hour-long Virtual Consultation 'Marketing Miracle Hour' is complimentary, so my question is, "What are you waiting for?"

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